About

Design that earns its place in the business case

I'm Erum, a UX/UI designer trained at Noroff School of Technology and shaped by projects that range from an early-stage marketplace to enterprise sales analytics for Pakistan Tobacco Company. I work best where the problem is messy: scattered reporting tools, a charity with no digital identity, a bakery whose loyal customers can't order on their phones.

My approach is deliberately structured — research to establish the truth, systems to keep the work consistent, and testing to prove it. The output is beautiful, but it's judged on whether it moved a number.

The process

01

Discover

Stakeholder interviews, competitor scans and the real business constraint behind the brief.

02

Define

User journeys, flows and structure — agreeing what success looks like before design starts.

03

Design

Low-fidelity wireframes into high-fidelity prototypes, built on a documented design system.

04

Test

Concurrent think-aloud sessions, usability ratings and iterations until the flow holds up.

05

Refine

Implement the recommended changes, hand off clean components, measure the result.

Capabilities